Frequently Asked Questions
Tickets
How do I get my ticket?
You can purchase a ticket online through the Garden Show Ireland website, phone the Culture Hub on 0300 123 7788 or email culture@antrimandnewtownabbey.go.uk. Once purchased you will receive a confirmation email which can be used as your ticket on your phone or electronic device. The Culture Hub is open Monday to Friday, 9am – 5pm and Saturday and Sunday 10am – 5pm.
Can I purchase tickets at the entrance?
Yes. However, we do encourage everyone to pre book as this is a very popular event and may sell out quickly.
Does my ticket cover all three days of the show?
No – a separate ticket is needed for each of the three days.
Can I change the day that I’ve booked for?
Absolutely, subject to availability. Just call the Culture Hub team on 0300 123 7788 or email on culture@antrimandnewtownabbey.gov.uk and we’ll do our best to help you.
Can I get a refund on my ticket?
No. We cannot offer a refund on any tickets but can swap your ticket to a different day subject to availability. Please phone our Culture Hub on 0300 123 7788 or email culture@antrimandnewtownabbey.gov.uk
Can I bring my dog to Garden Show Ireland/Spring Plant Fair?
Yes, dogs are very welcome at the Garden Show Ireland and the Spring Plant Fair. They must be kept on their leads at all times. We advise that events are often busy with crowds, music, entertainment and food, so that owners can consider if their pet would be comfortable in this type of environment.
N.B – Please note there may be a small number of tents or indoor areas where access would be limited or restricted.
Getting Here
Where is the entrance to Garden Show Ireland?
The Entrance to Garden Show Ireland is at the Barbican Gate in Market Square in Antrim Town Centre. Your date will be on your purchased ticket. Opening times will be 10am – 6pm daily with the last entry at 5pm. Once you arrive you are welcome to stay as long as you like. The event will close at 6pm.
Can I park at Antrim Castle Gardens?
There will be no parking at Antrim Castle Gardens on the days of the show, but you can park a short walk away in any of the town centre car parks or drive to The Junction Retail Park one mile away. A free shuttle bus will run between here and Antrim Castle Gardens all day from 9.30am to 6.30pm.
Accessibility
Is the show accessible and wheelchair friendly?
Yes – the show has been designed to be as accessible as possible, but wheelchair users should be aware that some paths around the gardens may be a little bumpy.
Are there wheelchairs or mobility scooter for public use?
If you require mobility assistance in the form of a Wheelchair or Mobility Scooter to enjoy the Garden Show Ireland Event this is available for you to pre- book from our Disability Hub in Antrim Castle Mall. This service is supported by Shopmobility Northern Ireland.
To arrange your personal appointment in advance of event, please ring the following numbers:
07860709876
02894227130
This service is strictly by appointment only. You will be unable to access a mobility aid if you don’t book in advance.
Please arrive 15mins prior to your personal appointment.
Will there be accessible parking?
Yes. There will be plenty of accessible parking spaces in any of the town centre carparks and The Junction Retail Centre. Our free park and ride facility from The Junction will be accessible for wheelchair users.
Will there be toilets and changing places onsite?
Yes. We have a changing place facility onsite as well as an Accessoloo for the duration of the event.