Frequently Asked Questions

Frequently Asked Questions

Do I need to print the tickets which I purchased on line?

If you have purchased your ticket online, please remember to print your ticket prior to arriving at the show as you will need to present it at the gate to gain entry to the Show.

Is there a concession on the ticket price for Disabled persons and their carers?

We do not offer a concession on admission fees for disabled adults or carers.

Can I get a refund on tickets?

Tickets are non-refundable.

What are the arrangements for Car Parking at the Show?

Free parking will be available within the designated car parks at Enkalon and Junction One. A complimentary Shuttle Bus brings visitors to and from the Show.

Disabled Parking areas are designated at the Junction One and Enkalon car parks. No parking is available within Antrim Castle Gardens.

Is there Disabled Parking at the Show?

Disabled parking is at Junction One and Enkalon. Please display your Disabled Parking Badge (Blue Badge) in a prominent position.

How frequently does the Shuttle Bus Service run?

A free Shuttle bus service will be running on a continuous circuit from the carparks at Enkalon and Junction One to the Show and back from 10:00 to 18:15 on each day of the Show.

Can I take my wheelchair on the Shuttle Bus?

Buses used for the free shuttle bus service can carry a wheelchair. There is a storage area that folded wheelchairs can be placed in for the duration of the journey. Staff will work with passengers to ensure their journey is as quick and hassle free as possible.

Is there anywhere to leave my plants and other purchases while I continue shopping at the Show?

Yes, there is a ‘plant crèche’ where you can leave your purchases during the Show to be collected before leaving at the end of the day. You can take your purchases on the Shuttlebus.

Where will I be able to get something to eat during the Show?

There is a wide selection of artisan foods as well as a number of tea/coffee outlets at the Show from whom you may purchase food for consumption on site throughout the day.

Will the stands at the Show be on grass or tarmac?

This is an outdoor event covering a large area and our stands will be distributed across gravel, woodland and lawn areas. There are some pathways and trackways will be put down to assist visitors but these do not access all areas.

Can I wear my wellingtons to the Show?

Wellingtons are always trendy in Northern Ireland so please do wear them or any other type of suitable footwear! There’s lots of walking to explore the Show and the beautiful 17th century Antrim Castle Gardens.

Is there seating?

There are seating areas scattered through the gardens, and tables and chairs in the main eating areas.

Will I be able to take my wheelchair around the Show?

Antrim Castle Gardens is wheelchair friendly in some but not all areas. Please note this is an outdoor event covering a large area and our stands will be distributed across gravel, woodland and lawn areas. Trackways are put down to assist visitors but these do not access all areas.

Will there be Disabled toilets at the Show?

There are wheelchair-friendly toilets within the courtyard and suitable portable toilets around the site.

Are there baby changing facilities at the Show?

There are baby changing facilities in the courtyard.

Are dogs allowed into the Show?

Well behaved dogs (with responsible owners!) are welcome and are the responsibility of their owners at all times.